Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times

Method	Delivery Time	Cost
Free Standard Shipping	5-10 business days	FREE on orders over $35
Standard Shipping	5-10 business days	$4.99 (orders under $35)
Express Shipping	3-5 business days	$9.99

Shipping Destinations

We currently ship to all 50 US states, including Alaska, Hawaii, and US territories. We also ship to PO Boxes and APO/FPO military addresses via USPS.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your package anytime using the link in your shipping confirmation email.

Delivery Issues

If your package is lost, damaged during shipping, or significantly delayed, please contact us at support@roambark.com. We will work with the carrier to resolve the issue and ensure you receive your order.